Events
Customer Service Excellence Course Demo
Available year-round
Check opening hours and access arrangements before visiting.
About the Event
A guest arrives early and their room isn’t ready. What do you say first? This interactive Customer Service Excellence demo for Coastline Hospitality Academy lets you practise welcoming guests, handling complaints and handing over to colleagues. Bring your responses to the trainer-led Live Lab, try them in a role play and use feedback to prepare for your next shift.
Location & Venue
United Kingdom
Programme
Free